Talk to the LogFirm team
Get a personalized walkthrough of LogFirm and see how it compares to CoreView in your environment.
Mon-Fri, 8am-6pm CT
Business and Enterprise tenants
Enterprise SLA: 1-hour P1 response
Three regions. Coverage across business hours.
Austin, TX 78701
Dublin 2, D02 A342
Sydney, NSW 2000
Multiple ways to get help.
Email Support
Written answers from M365 specialists. Best for tenant setup, permissions, and scripted workflow questions.
< 1 business dayLive Chat
In-product chat with support engineers. 24/7 coverage for Business and Enterprise tenants, with a 1-hour SLA on P1 incidents.
24/7 Enterprise SLACommunity
Share workflow templates and Graph queries with 6,000+ M365 admins and MSPs running LogFirm.
6,000+ adminsFrequently asked questions.
How quickly can I get started with LogFirm?
Most tenants are connected in under 10 minutes. Consent to the LogFirm app in Entra ID, select the admin roles you want us to manage, and the Unified Audit Log, Exchange, SharePoint, Teams, and Intune data pulls start populating immediately. No agents to deploy.
Do you offer a free trial?
Yes. Every plan includes a 14-day trial with full access to audit, tenant management, and workflow automation. No credit card required. After the trial, pick a paid plan or keep the free tier for single-tenant audit-only use.
What kind of support do you provide?
Starter plans include email support with one-business-day responses. Business plans add priority email and in-product live chat. Enterprise plans get a named Technical Account Manager, a 1-hour P1 SLA, and 24/7 phone support.
Is LogFirm SOC 2 compliant?
Yes. LogFirm is SOC 2 Type II certified, ISO 27001 certified, GDPR compliant, and HIPAA eligible. We support SSO via Entra ID, SAML, role-based access control, delegated admin for MSPs, and full audit logging. Enterprise customers can request our complete security package and DPA.
Can I schedule a live demo?
Yes. Fill out the form above or email [email protected] and we will schedule a walkthrough within one business day. We can run the demo against your own tenant or a sandbox, and include a side-by-side comparison with your current tool.
Regional data residency across three continents.
Azure regions in US-South, EU-West, and Australia-East with automatic failover and tenant-level data residency controls.